Cartora respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Cartora mobile application.

By using Cartora, you agree to the terms of this Privacy Policy.

Information We Collect

Usage Data

We may collect information about how you interact with the app, such as features used, actions taken, and general usage patterns. This helps us improve the app experience.

Device Information

We may collect limited device information such as device type, operating system, and app version for performance and debugging purposes.

Purchase Information

When you make an in-app purchase, the transaction is processed by Apple App Store or Google Play. We do not collect or store your payment details. We may receive confirmation of purchase to provide access to premium features.

User Content

Cartora allows you to create poster designs based on locations and customization choices. This content may be temporarily processed to generate your designs but is not publicly shared unless you choose to share it.

How We Use Your Information

We use the collected information to:

  • Provide and operate the app
  • Generate poster designs based on your input
  • Process and validate purchases
  • Improve app performance and user experience
  • Fix bugs and technical issues

Data Sharing

We do not sell your personal information. We may share limited data with:

  • Apple App Store and Google Play for purchase processing
  • Analytics or performance tools to improve the app

Data Retention

We retain data only as long as necessary to:

  • Provide app functionality
  • Comply with legal obligations
  • Improve our services

Generated poster content may be processed temporarily and not stored long-term unless required for app functionality.

Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your data
  • Request deletion of your data
  • Restrict or object to certain data processing

To make a request, contact us at the email below.

Children's Privacy

Cartora is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Security

We take reasonable measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

Third-Party Services

Cartora relies on third-party services such as:

  • Apple App Store
  • Google Play

These services have their own privacy policies governing how they handle your data.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

support@cartora.app