Common topics.
— Quick answers
• Trouble downloading your poster
If your download didn't complete, try again with a stable internet connection. If the issue persists, contact us with your device details.
• Purchase issues
If you were charged but didn't receive your download, please reach out with your receipt or transaction ID.
• App performance issues
If the app is slow or not working properly, try restarting the app or updating to the latest version.
When contacting support, please include:
- Device type (iPhone or Android)
- App version
- Description of the issue
- Screenshots if possible
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