📧 Contact
support@cartora.app
Typical response within 24–48 hours

Common topics.

— Quick answers

• Trouble downloading your poster

If your download didn't complete, try again with a stable internet connection. If the issue persists, contact us with your device details.

• Purchase issues

If you were charged but didn't receive your download, please reach out with your receipt or transaction ID.

• App performance issues

If the app is slow or not working properly, try restarting the app or updating to the latest version.

When contacting support, please include:

  • Device type (iPhone or Android)
  • App version
  • Description of the issue
  • Screenshots if possible

Thank you for using Cartora.